Last updated: February 01, 2026
1. Introduction
The website located at ecomcount.com (the “Website”) operates under the Ecomcount brand, which is a specialized e-commerce accounting brand operated by Teplov CPA.
Teplov CPA is registered with CPA Ontario.
This Privacy Policy explains how personal information is collected, used, disclosed, stored, and protected when you:
- Visit the Website
- Contact us
- Request proposals
- Subscribe to communications
- Engage professional services
- Use tools or resources provided through the Website
This Privacy Policy complies with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant provincial privacy laws.
2. Scope of This Policy
This Privacy Policy applies to:
- Website visitors
- Prospective clients
- Current clients
- Former clients
- Marketing subscribers
Professional services provided under formal engagement agreements may be subject to additional confidentiality obligations.
3. Brand and Service Provider Disclosure
Ecomcount provides educational content, tools, service descriptions, and marketing communications.
Professional accounting and tax services are provided by Teplov CPA in accordance with applicable professional and licensing requirements.
4. Information We Collect
4.1 Information You Provide Directly
We may collect information when you:
Contact or Request Information
- Name
- Email address
- Phone number
- Business name
- Marketplace platforms used
- General business and revenue information
- Questions or consultation details
Request Proposals or Pricing
- Business operations details
- Jurisdictional presence
- Accounting and tax history
- Service interests
Become a Client
- Ownership and identity information
- Financial records
- Banking information
- Marketplace transaction data
- Tax identification numbers
- Supporting documentation for filings
Subscribe to Communications
- Email address
- Marketing preferences
- Areas of interest
4.2 Information Collected Automatically
When you visit the Website, we may collect:
- IP address
- Device and browser type
- Pages visited
- Time spent on pages
- Referring website
- Approximate geographic location
This information is collected using cookies and analytics tools.
5. How We Use Personal Information
5.1 To Provide Professional Services
Personal information is used by Teplov CPA to:
- Deliver accounting and tax services
- Prepare and file tax returns
- Maintain accounting records
- Provide compliance advice
- Coordinate with authorized third-party software platforms
5.2 To Communicate With You
We may use information to:
- Respond to inquiries
- Provide proposals
- Send onboarding materials
- Deliver service updates
- Provide compliance reminders
5.3 Marketing Communications (With Consent)
We may send:
- Educational content
- Tax updates
- Service announcements
- Guides and resources
You may unsubscribe at any time.
5.4 Legal and Professional Compliance
Information may be used to:
- Comply with tax legislation
- Meet CPA Ontario regulatory obligations
- Respond to CRA or other tax authorities
- Comply with court orders
- Meet anti-money laundering requirements
5.5 Business Operations and Improvement
Information may be used to:
- Improve Website functionality
- Improve service offerings
- Prevent fraud
- Maintain quality control
6. Legal Basis for Processing
Under Canadian privacy law, we rely on:
Consent
- Website inquiries
- Marketing subscriptions
- Voluntary information submissions
Contractual Necessity
- Delivering services under engagement agreements
Legal Obligations
- Tax filings
- Professional regulatory compliance
- Record retention
Legitimate Business Interests
- Service quality
- Security
- Fraud prevention
7. Information Sharing
We do not sell personal information.
We may share information with:
7.1 Service Providers
Examples include:
- Accounting software platforms
- Marketplace reconciliation tools
- Cloud storage providers
- Communication systems
- Payment processors
All providers are contractually required to maintain confidentiality.
7.2 Tax Authorities
Including:
- Canada Revenue Agency
- Provincial tax authorities
- Foreign tax authorities where required
7.3 Professional Advisors
Including:
- Legal counsel
- Professional liability insurers
- External specialists (with client consent)
7.4 Regulatory Authorities
Including:
- CPA Ontario
- Privacy regulators
7.5 Authorized Representatives
Information may be shared with:
- Bookkeepers
- Business partners
- Lenders
- Buyers or investors
Only with proper authorization.
8. Disclosure Without Consent
Information may be disclosed without consent where legally required, including:
- Court orders
- Tax law requirements
- Regulatory investigations
- Fraud prevention
- Protection of legal rights
9. Data Retention
Prospective Clients
- Inquiry records retained up to 2 years
Clients
- Client files retained minimum 7 years
- Tax records retained minimum 6 years
Retention periods may be extended where legally required.
After retention periods expire, information is securely destroyed.
10. Data Security
We implement administrative, technical, and physical safeguards including:
- Encrypted communications
- Secure cloud storage
- Multi-factor authentication
- Access control systems
- Confidentiality agreements
- Security monitoring and updates
Absolute security cannot be guaranteed but industry-standard safeguards are maintained.
11. International Data Transfers
Operations may involve processing data in:
- Canada
- European Union
- Other jurisdictions where service providers operate
Safeguards include:
- Encryption
- Contractual confidentiality obligations
- Compliance with applicable privacy laws
For EU residents, data transfers comply with GDPR requirements where applicable.
12. Cookies and Website Tracking
Essential Cookies
Used for:
- Security
- Website functionality
- Session management
Analytics Cookies
Used to understand Website usage patterns through aggregated data.
Users may manage cookie settings through browser controls.
13. Your Privacy Rights
Under Canadian privacy law, you have the right to:
Access
Request copies of your personal information.
Correction
Request corrections to inaccurate data.
Withdrawal of Consent
Subject to legal retention obligations.
Deletion Requests
Subject to professional and legal record-keeping requirements.
Data Portability
Receive information in a transferable format where technically feasible.
Marketing Opt-Out
Unsubscribe from marketing communications.
14. Exercising Privacy Rights
Requests may be submitted to:
Email: contact@ecomcount.com
Subject: Privacy Request
We respond within 30 days and may verify identity before fulfilling requests.
15. Children’s Privacy
Services are intended for business owners and not directed to individuals under 18. Information from minors is not knowingly collected.
16. Changes to This Privacy Policy
This Privacy Policy may be updated periodically.
Material changes will be communicated to active clients where appropriate.
17. Complaints
Privacy concerns may be directed to:
Email: contact@ecomcount.com
If unresolved, complaints may be filed with the Privacy Commissioner of Canada.
18. Contact Information
Professional Services Provider:
Teplov CPA
Website: https://ecomcount.com
Email: contact@ecomcount.com
Jurisdiction: Ontario, Canada