Privacy Policy

Who We Are

EcomCount is a specialized e-commerce accounting brand operated by Teplov CPA. Teplov CPA is registered with CPA Ontario and provides professional accounting and tax services from Ontario, Canada. This privacy policy applies to information collected through the EcomCount website and in connection with our professional services.

Who This Policy Applies To

This policy applies to:

• Website visitors
• Prospective clients
• Current and former clients
• Marketing subscribers

Information We Collect

Information you provide directly:

• Name, email address, and phone number
• Business name and operational details
• Financial records and documentation provided for service delivery

Information collected automatically:

• IP address and browser type
• Pages visited and time spent on the site
• Approximate location through analytics tools

How We Use Your Information

• Delivering professional accounting and tax services
• Communicating about your file, deadlines, and compliance obligations
• Marketing communications, with your consent
• Complying with legal and professional obligations
• Improving our website and business operations

Legal Basis for Processing

We process personal information under Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA), based on:

• Your consent
• Contractual necessity for service delivery
• Legal and professional obligations
• Legitimate business interests

Information Sharing

We do not sell personal information. We share information only with:

• Service providers who support our operations (e.g., accounting software, email platforms)
• Tax authorities where required by law (e.g., Canada Revenue Agency)
• Authorized representatives with your explicit authorization

Retention Periods

• Inquiry and contact records: up to 2 years
• Client files: minimum 7 years
• Tax records: minimum 6 years, in accordance with CRA requirements

Cookies and Similar Technologies

Google Analytics 4 loads only after you accept optional analytics. If you reject or have not chosen, the website does not load the Google analytics tag. Accepted analytics can collect page visits, device information, approximate location, and inquiry events. We do not send contact-form values to analytics. Our explicit page-view events omit URL query strings and fragments, and advertising features are disabled.

Your analytics choice is stored in your browser for up to 180 days. Use “Analytics preferences” in the footer to change it. Rejecting after acceptance stops our analytics collection and removes accessible Google Analytics cookies. You can also manage cookies through your browser settings.

Contact requests are sent through Web3Forms for delivery to the practice. Financial records for a paid review are requested separately through a secure client portal after fit is confirmed. Do not submit passwords or financial documents through the inquiry form.

Your Rights

You may request:

• Access to personal information we hold about you
• Corrections to inaccurate information
• Withdrawal of consent for marketing communications
• Deletion of information, subject to legal retention requirements
• Portability of your data in a structured format

To exercise any of these rights, contact us at hello@ecomcount.com. We respond to requests within 30 days.

Contact

For questions about this policy or our data practices, contact us at hello@ecomcount.com.

The person in charge of the protection of personal information is Alex Teplov, CPA. Privacy requests and questions can be directed to hello@ecomcount.com.